FAQ | ExportYourStore Academy

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Getting Started

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General

Which marketplaces do you support?

ExportYourStore supports integration for Amazon, Walmart, Shopify, WooCommerce, Google Shopping, eBay, Poshmark, Etsy, Facebook, Instagram, eBid, and Depop, with new integrations for even more selling platforms and marketplaces always in the works.

We offer four plans – Starter, Growth, Business, and Enterprise – with all of these multichannel integrations built-in. The Starter Plan supports cross-channel integration of up to 100 listings, the Growth Plan supports up to 500 listings, the Business Plan supports up to 2,000 listings, and the Enterprise Plan supports up to 25,000 listings.

Is there a limit to the number of listings I can have?

The number of supported cross-channel listings depends on the plan you choose.

The Starter Plan includes support for up to 100 listings, the Growth Plan includes support for up to 500 listings, the Business Plan includes support for up to 2,000 listings, and the Enterprise Plan includes support for 25,000 listings.

Additionally, both the Business Plan and the Enterprise Plan enable you to purchase additional listings in 1000 listing increments, for $10/mo or $5/mo, respectively.

How many marketplaces/carts/stores can I connect?

With ExportYourStore, you can connect as many stores as you’d like. You can choose which platforms you want to connect and sync, enabling you to seamlessly manage as many marketplaces/carts/stores as you’d like.

Can I cancel my plan at any time?

Yes, you can cancel your subscription anytime. Just click on the cancellation link on your billing page, or send our customer service team a message requesting to cancel. Your subscription will be terminated at the end of the current billing cycle.

Billing

How do I start my free trial, and how does it work?

Start your free trial now by clicking the “Free Trial” button at the top of this page. You'll have complete access to all of our tools for 7 days. At the end of the trial period, you’ll be asked to subscribe in order to continue using our services.

Will I need to input my credit card information to start my free trial?

There's no need to submit any payment information to start your free trial. You will receive full and complete access to ExportYourStore, completely free of charge. The only exception is if you have a new account on Amazon that requires setup (brand approvals and GTIN exemptions to list on Amazon). In this case, there will be a setup fee of $1.

Which payment methods do you accept?

We accept payment through PayPal and credit card.

Multichannel Commerce

How much does ExportYourStore multichannel commerce cost?

ExportYourStore offers four integration plans, with tiered pricing based on the volume of listings you wish to create and manage. A new listing is created any time you publish a product from your source store to a linked channel.

The Starter Plan enables you to create up to 100 listings, the Growth Plan enables you to create up to 500 listings, the Business Plan enables you to create up to 2,000 listings, and the Enterprise Plan enables you to create up to 25,000 listings. All four plans include an unlimited number of sales channel integrations and support for an unlimited number of orders. Additionally, the Growth and Enterprise Plans give you the option of purchasing additional listings in 1000-listing increments for $10/mo and $5/mo, respectively.

What's included in the multichannel commerce service?

With ExportYourStore multichannel commerce you can:

Connect new selling channels with just one click.
Automatically sync prices, inventory, and new products across channels.
Optimize your products for each marketplace with custom import rules.

Click here to learn more.

Product Data Feeds

What is the product data feeds service?

Product feeds are the smartest way to manage inventory, which is why the internet’s leading selling platforms like Google and Amazon require their sellers to use product feeds. But feeds can be daunting, especially when you don’t have the right tools to take full advantage of their potential. That’s why we here at ExportYourStore have developed a built-in feed management tool – to help you easily build, manage, import, and export your feeds.

Click here to learn more.

How can I edit my input fields for my feeds?

You can edit input fields for all your saved feeds through ExportYourStore. Navigate to your saved feeds through the “Products” section, select the feed you wish to edit, and make the necessary changes to your input fields. Once you’re done, you’ll be able to save the feed to update it with the changes you’ve made.

How can I check my output feed for a channel?

Use one of your custom feed templates to easily check your output feeds. Start by selecting the products you want to include in the feed manually or allowing your defined filters to select products. Then generate your feed file and download it to your computer. Finally, use Microsoft Excel or a similar program to open and review your generated feed file.